When is the last time you cleaned out your electronic newsletter database? Do you know where to find the contact information of that really good caregiver who applied last month while you were at the community job fair? Are you overwhelmed and frustrated with the amount of disorganization that is running rampant in your home care agency?
Take a deep breath. You aren’t alone.
In fact, even the most successful home care agencies can be chaos behind the scenes. The good news is that it is never too late to develop the habits and systems that will make the organization of your home care data systems easy and efficient.
Automate What You Can
Perhaps the best way to organize your home care data systems and information is to automate the process as much as possible. While automation does take work on the front end while building the parameters and creating the system, it is well worth it in the end as it saves you time for months or years.
Begin by automating your social media posts for the week or month to eliminate this tedious daily task. Then, work with your web designer to create a funnel for newly acquired email addresses to go into specific information spreadsheets and follow up campaigns. Finally, create a skeleton template of a staff schedule that will make it easier to plug your caregivers into every few weeks or once per month.
Similarly, you can ensure your agency takes advantage of technology available that will keep your information and systems organized. For example, if your agency does not already use electronic medical records and a platform that allows for real-time care plan updates and documentation, you are missing out on the opportunity to better communicate with caregivers and clients. These platforms also keep information about specific clients in one place with automatic forms, making it much easier to sift through than a paper file.
You can also streamline your recruiting and onboarding process by finding a platform that will allow caregivers to complete information online. This technology also allows for scanning and uploading documents like vaccination records or certifications, making your human resource files much more organized and less cluttered.
Find an Organizational Mentor
Organization does not come naturally for many people. If you struggle with organization in your work life and in your office, it’s time to find an organizational mentor who can give you personalized step-by-step instructions for digging yourself out of bad habits. You might be able to find your mentor right in your office; other staff members who are naturally organized can help you sift through your current systems to declutter and establish new habit patterns. If you can’t find someone in your office, turn to your peers in a professional organization who can share their best practices so that you can adapt them to your routine.
Before you begin to implement new organizational systems, you need to sift through what you have right now. Tasks like updating your newsletter database contact information can take time, but it is worth it in the end. Once your systems are cleaned up, you can start the process of incorporating more automation and technology that will keep new information organized from the beginning.
It seems like a big hill to climb, but you can do it!
Article written by Haley Burress.
Hi, my name is Wendell Scott and I help Home Care Agencies who are experiencing high caregiver turnover rates, have trouble coordinating client care and feel frustrated with their team to easily increase efficiency and scale their Home Care business.
I’d like to share with you my free Caregiver Recruitment Engine™ framework. In it, are the tools to help you develop a system to easily attract & hire caregivers (aka a repeatable system for recruiting quality staff), so you can organize your process, reliably recruit staff and efficiently scale your home care team.
The end result:
Faster than ever.