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The Blog.

The Future of Private Pay Home Care

Home care agencies are flexible, forever bending and changing with new regulations, recommendations, and rules. As an agency owner, you must also learn to be flexible and accommodating with clients in order to remain viable and profitable. This means you need to be able to adjust to your current and future caseload payor mix. No

How to Acquire New Home Care Clients

Home care agencies were founded to provide care to clients in order for those clients to stay as healthy and independent at home as possible. While caregivers are the foundation of an agency, it is the clients that keep profit margins up and business booming. If you are struggling at times to find new home

Tips for Improving Your Home Care Online Reviews

Most people who are searching for a service or researching a company use the internet to learn more before making a decision. Your home care online reviews are just one way potential clients and family members find out about your reputation, which means you need to be dialed into what your reviews are saying.  Here

All About Home Care Meetings: Are You Having Too Many or Not Enough?

If you are like most home care agency owners, your weekly schedule has at least one slot for a meeting. While home care meetings are absolutely crucial to keeping up with communication and partnerships, too many meetings can lead to low staff participation, frustrated employees, and less productive time together. Wondering if you are having

Time Management Tips for Home Care Owners

Home care owners are busy. There’s a lot of tasks to juggle during a “normal” day at the office, including sifting through caregiver resumes, following up on calls from prospective clients, to visiting the skilled nursing facility discharge planner down the street. However, how many “normal” days are actually happening in your agency? Chances are,

Eliminate Bad Caregiver Habits at Your Home Care Agency

Your home care agency’s reputation for quality care and customer service begins and ends with your caregiver team. No matter how helpful and professional your office staff is, family members and clients forge their own perspective of your agency by the habits and attitude of the representative they see the most: their caregiver.  Home care

Tips for Overcoming Home Care Competition

Home care agencies are an important part of a town’s senior care success. After all, not every older adult in a city can afford to be in a senior living community, and not every older adult wants to be in a senior living community anyway. Home care gives aging adults access to care that can

How to Attract Rock Star Home Care Applicants

The good news? Outstanding home care applicants are out there, in your local area, ready to serve seniors and your agency. The bad news? Every other home care agency is out there looking for them too. Your key to the successful recruitment of reliable, experienced, and passionate home care applicants relies on finding ways to

EVV Compliance for Home Care and the Cures Act

As a home care agency leader, you must always be aware of federal and state laws or guidelines that regulate your industry. Sometimes, this can seem like a difficult job, especially when federal laws or state guidance comes with pages and pages of instructions or guidance. While you may not need to know the specifics

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