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The Blog.

Time Management Tips for Home Care Owners

Home care owners are busy. There’s a lot of tasks to juggle during a “normal” day at the office, including sifting through caregiver resumes, following up on calls from prospective clients, to visiting the skilled nursing facility discharge planner down the street. However, how many “normal” days are actually happening in your agency? Chances are,

Eliminate Bad Caregiver Habits at Your Home Care Agency

Your home care agency’s reputation for quality care and customer service begins and ends with your caregiver team. No matter how helpful and professional your office staff is, family members and clients forge their own perspective of your agency by the habits and attitude of the representative they see the most: their caregiver.  Home care

Tips for Overcoming Home Care Competition

Home care agencies are an important part of a town’s senior care success. After all, not every older adult in a city can afford to be in a senior living community, and not every older adult wants to be in a senior living community anyway. Home care gives aging adults access to care that can

How to Attract Rock Star Home Care Applicants

The good news? Outstanding home care applicants are out there, in your local area, ready to serve seniors and your agency. The bad news? Every other home care agency is out there looking for them too. Your key to the successful recruitment of reliable, experienced, and passionate home care applicants relies on finding ways to

EVV Compliance for Home Care and the Cures Act

As a home care agency leader, you must always be aware of federal and state laws or guidelines that regulate your industry. Sometimes, this can seem like a difficult job, especially when federal laws or state guidance comes with pages and pages of instructions or guidance. While you may not need to know the specifics

How to Improve Home Care Team Collaboration

Successful home care agency owners know that teamwork does indeed make the dream work. However, teamwork in home care can be especially challenging because building communication and camaraderie can be difficult when caregivers don’t know one another and only connect with office staff when there is an emergency to report. While the challenges are certainly

Matching Home Care Clients with Caregivers

When you get new home care clients, how long do you spend matching them with a caregiver before adding them to your agency’s schedule? Savvy home care agency owners know the real importance of finding a perfect match between client and caregiver, but this topic isn’t necessarily talked a lot about during peer networking meetings

What to Expect When Applying for Your Home Care License

Your dream of owning a home care agency is getting closer, and you are feeling all the emotions. However, there’s no time to feel anything but stress and worry as you begin the process of applying for your home care license. Your home care license is required before you begin your business, and the application

Home Care Overtime: Common Issues and Solutions

Overtime hours are necessary sometimes in order to give exceptional client care and to bridge the gap between your new hires starting on the schedule. However, if your home care overtime budget is steadily increasing each month, it’s time to reevaluate how your recruitment and scheduling strategies could be contributing to the problem.  Here are

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